Are you fluent in Italian and French and you would like to start a career in one of the largest organizations in the world?
General Job Requirements:
· Minimum bachelor degree
· Very good knowledge of Italian, French and English
· Good knowledge of Microsoft Office (Word, Excel, Outlook)
· Customer service skills
· Communication & interpersonal skills
· Team work
Key Responsibilities:
· Customer Service agents support end user in day by day operations with specific applications
· Take in charge the calls , collect information applying check list
· Classify requests and give initial support
· Research of required information using available resources , user guides and match complaints with Known Errors and Problems
· Support in using application functionalities, identification of possible workaround
WE OFFER:
- Competitive salary and Wide range of benefits including transportation allowance , medical subscription or gym , only to mention a few;
- A supportive environment and a truly global multicultural platform;
- Direct communication: opportunities to interface regularly with Accenture leadership;
- Expanded roles: depending on your need to develop and past performance , you will not only be involved in your day to day activities , but also take on additional roles such as trainer , subject matter expert , service excellence focal point or career ambassador;
- Superior training delivered in classroom or virtually and access to a mountain of knowledge;
- Flexible Approach at work with the right work life balance where fun and extra work activities such as sport or CSR initiatives are part of our regular day to day life;
SOUNDS INTERESTING?
Send your CV to florina.vintila@accenture.com mentioning “BPO- Career Opportunities for Italian and French speakers” in the subject line OR access our career portal: www.accenture.ro/cariere.
Good luck and looking forward to welcoming you in Accenture team!
