Apply on www.youyourself.ro!
A good level of French is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!
What will your job be about?
Genpact continuously hires French speakers in areas like:
Your job will involve invoice and payment processing, making sure that your customers’ clients make accurate payments and adhere their deadlines and agreed policies, reconciling the accounts of the vendors and reporting activities if needed. Accounting skills aren’t a must. These activities will require maintaining a constant relationship with the client’s business representatives. Your approach needs to be number-driven, as well as people-oriented.
How about being the single point of contact in IT matters, for your client? Be it phone, chat, e-mail or ticketing platforms your support is highly valued and appreciated! You will provide support for user requests around hardware, software, network and service issues and you will coordinate incident resolutions with Level 2 and Level 3 staff.
This role is a key link between your clients and their providers, as you will oversee the process of supplies’ delivery. Deep understanding of your clients’ business, great negotiating skills and market awareness is required from you to become a trusted partner for our customers.
You will process & book the purchasing requisitions, purchase orders, materials catalogues, delivery notes, goods receipts and other procurement documents.
Understanding your clients’ business is an integral part of your role.
We do value customer and vendor management skills as well as a keen eye for details. You will develop your customer orientation, analytical thinking and team work skills! You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Who is Genpact?
Genpact is the largest international provider of business services in Romania for global customers.
Genpact (NYSE: G) stands for “generating business impact.” We design, transform and run intelligent business operations including those that are complex and specific to a set of chosen industries. The result is advanced operating models that foster growth and manage cost, risk, and compliance across a range of functions such as finance and procurement, financial services, account servicing, claims management, regulatory affairs and industrial asset optimization. Our Smart Enterprise Processes (SEPSM) proprietary framework integrates effective technology and data-driven insight into the fabric of enterprise processes to help our clients be more competitive. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. We have rapidly grown to over 66,000 people in 25 countries with key management and corporate offices in New York City, but our global critical mass doesn’t dilute our flexible and collaborative approach and our management team still drives client partnerships personally. Our clients attribute much of our success to our unique history – behind our passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years. For more information, please visit our website www.youyourself.ro